Trimmerhead Guarantee
We guarantee the assembly and the compatibility of our trimmerheads ( we will refund the full purchase price if the head cannot be adapted to your trimmer).
1 year commercial guarantee to all products sold on this site. Valid Guarantte Card comes with delivery of product. Returns Procedure
Returns via registered Australia Post to:
Eurolux Australia Po Box 1335 Mona Vale NSW 1660
Please call technial assistance before returning a product. Ph 1300 137 881 Damaged or Missing Items
Please call technial assistance Ph 1300 137 881 Freight
$5.00 Australia wide.
FAQs
I have forgotton my password - what should I do?
- Click [Log In].
- Click the Password forgotten? link.
When you have done this a new password will be generated by the system and sent to your registered email address. Can I change the system password to something that makes sense to me?Yes, you can.
- Log in using your email address and the system password that was issued to you.
- Click [My account]. Your main account screen will then be displayed. One of the options is [Change my account password]
Can I change my delivery address etc online?
Yes, you can. In fact you have complete access to your online account details, preferences and ordering history.
- Log in to your account using your email address and the system password that was issued to you.
- Click [My account] to display your account. Follow the links to access the account information of interest.
I would like to check on a previous order - can I do that?
Certainly. The information is located in you account information. In fact you can drill down to particular orders and individual items. Access you account information as per the above instructions for account details. What payment methods are available?
- Credit card: Visa or Mastercard
- Direct bank transfer into our account. You will receive our account details when your order confirmation is emailed to you.
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